In a cover letter accompanying the records of its interactions with the Hart family–the six children and their adoptive parents who are all presumed dead after their van drove off a cliff on –the Oregon Department of Human Services (DHS) tacitly acknowledged that it botched an opportunity to rescue the six children from years of suffering and a tragic death. DHS also suggested that such a catastrophic error would not happen today because policy and practice have changed. But available evidence raises questions about whether vulnerable children are any safer in Oregon today than they were in 2013.
The released records show that DHS knew that Jennifer and Sarah Hart had been reported for child abuse six times in Minnesota and two of these reports had been confirmed. Sarah Hart had even pleaded guilty to misdemeanor abuse charges and was placed on probation. At least two women who knew the family reported the Hart withheld food from their children and used excessively harsh punishments. Nevertheless, DHS closed its investigation after concluding it was unable to determine that there was abuse in the home.
Since the time of the Harts’ assessment, according to the cover letter, “DHS has shifted practice from incident-based investigations to comprehensive safety assessments” and Oregon has “greatly increased efforts to provide ongoing training…on Oregon’s Safety Model (OSM).” A quick search showed that OSM, in comparison with the previous practice model, indeed was a step toward protecting vulnerable children. Instead of being dependent on confirming the specific allegations of abuse, the decision to act would now be based on the present safety of the children.
But the recent audit of child welfare in Oregon reveals that the OSM was actually rolled out in 2006–and was in place long before the Hart investigation. Unfortunately, it was never fully implemented because of inadequate training and opposition from administrators and staff. There seems to have been a new push to implement the model fully at about the same time as the Harts were being investigated in 2013. But statewide effort to retrain workers in the model was halted in 2014 and the resources reallocated to training in a new model, Differential Response. That model was in turn dropped but training in the OSM never resumed. Managers were still resistant it in 2017, when the audit was conducted.
Moreover, the DHS website shows that the new push to train staff in the Oregon safety model is still in its early stages. In a description of a project called Fidelity to the Oregon Safety Model Part 2, DHS states that “Some caseworkers and supervisors know and use the model well but other caseworkers and supervisors do not.” The website goes on to say that while online training is available, the agency needs more trainings, as well as coaching and quality assurance, to make sure the model is used “consistently.” (And this is a model that has been on the books since 2006!) The project aims to “create new training so that all staff understand and use the Oregon Safety Model and use it correctly.”
The timeline for the Fidelity to the Oregon Safety Model Project Part 2 is dated April 2018. According to the timeline, the project began in “March – May 2017” with the hiring of a project manager. In the intervening year, according to the timeline, the agency has created a work team, developed a project scope, held a kickoff meeting, developed a project plan, developed a scope of work for a consultant, finalized deliverables, assigned tasks and set timelines. It looks like the “active work” begins in August 2018 and the training will not begin until February 2019! So Oregon’s new statewide effort to train staff in the Oregon Safety model does not appear to have begun. Who knows whether this effort too will be dropped before it is implemented, and how effective the training will be if it is actually put into place?
But one part of the OSM seems to have been in use already, despite DHS’s claim that it was not. The DHS letter claimed that things would be different today because “case workers are trained to assess factors that contribute to a child’s vulnerability such as isolation (sic). Children who have no outsiders observing them are considered ‘highly vulnerable’ under the [Oregon Safety] Model and this factor must be considered…when making child safety decisions.” The Hart records show that DHS investigators were already assessing for vulnerability. In a section called “Vulnerability,” the investigator reported that “The children are completely dependent on their caregivers and do not have contact with any mandatory reporters, as they are home schooled.” Despite this understanding, the investigators opted to close the case without protective action.
DHS appears to be manipulating its reporting of the facts in order to suggest that its child welfare system has been reformed to prevent future catastrophic errors. But the recent audit and the case files themselves suggests this is not the case. The subtitle of the audit, “chronic management failures and high caseloads jeopardize the safety of some of the state’s most vulnerable children,” provides further reasons to doubt the capacity of DHS to protect the state’s most vulnerable children.